Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 3)
A GSA SmartPay product owner shares her experience designing user-centered, accessible content for multiple audiences.
Ryan Johnson
He, him
GSA |
b.ryan.johnson@gsa.gov
Ryan Johnson is a content strategist at 18F. He has worked at the intersection of communications and technology for over a decade. Before joining 18F, Ryan worked for nonprofits, academia, local government, and the U.S. Department of the Interior. Ryan specializes in content strategy, content design, accessibility, and information architecture.
News and Events
Delivering on 21st Century IDEA: A case study from the GSA SmartPay team (Part 1)
The GSA SmartPay program, the largest government charge card and commercial payment solutions program in the world, celebrated their 25th anniversary by launching three new websites with a user-centered, agile approach.
A conversation about content audits
Content audits can be tedious. Two content designers discuss why we do them anyway, and how to get started.
Watch this special presentation featuring 18f Content Strategist, Ryan Johnson, where he discusses how you can effectively write accessible web content.
Watch Video
2020
